HOW DO I RETURN MY UGABS.COM ORDER?
This Returns and Exchanges Policy applies to all purchases made through the website UGABS.com, the UGABS mobile applications, and any other website or application that directs you to this Returns and Exchanges Policy (collectively, the “Site”). All UGABS purchases may only be returned to the vendor within the original country of purchase. Please contact your seller for any specific return policy information.
Online purchases made through the site are valid for exchange, credit, or refund within 30 days from the ship date. Your return form and invoice provide a postmark date that specifies the last day you have to return your merchandise by mail or to one of our stores.
All returned or exchanged items must be unwashed, unworn, and undamaged, with all tags attached. Jewelry must be in its original packaging. All returned items must be accompanied by the return form and customs documents (if applicable).
Food items, sale merchandise, cosmetics, underwear, select lingerie and swimwear, earrings and body piercings, clearance items, and gift cards / e-gift cards are all final sale items and cannot be returned or exchanged, unless required by law.
ARBITRATION NOTICE: EXCEPT IF YOU OPT-OUT AND EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND UGABS WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.