UGABS.com currently accepts Visa, MasterCard, Discover, American Express and PayPal.

The majority of the inventory consists of closeouts, discontinued styles, and hard-to-find styles. Quantities are limited and the option of restocking is not readily available. We recommend that if you see something you like, place your orders as soon as possible!

At this time we do not accept Cashier’s Checks or Money Orders.

Shopping at UGABS.com is safe. The UGABS.com Safe Shopping Guarantee backs every credit card purchase you make at UGABS.com, and our site is protected by SSL encryption technology. Learn more about the UGABS.com

UGABS.com does not do back orders.

Yes. And please note: If you choose to pay by debit card, the amount you charge will be put on “hold”, meaning it will not be available to you once your shipment is planned. Once your order is shipped, the amount of the transaction will be withdrawn from your account and the original “hold” will be voided.

Currently, UGABS.com has a ‘virtual’ catalog. The entire product selection is online; we do not have a physical catalog.

By signing up for our email, you’ll be among the first to know about special sales, the availability of new brands, limited-time offers, coupons and many other exciting features to help you get the most out of what UGABS.com has to offer! We never rent, sell, or share your personal information. For further details please view our privacy policy. Sign up for email [here.] (/subscriptions/signup)

UGABS.com, LLC collects tax on orders shipped to Alabama, Arizona, Arkansas, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming.

If you are shipping to any of these states, any applicable tax will be calculated on your merchandise total and displayed on your final order confirmation. Please keep in mind, if you live in a state that does not impose a sales tax, you may still see tax calculated on your order if shipped to a state listed above.

In order to view this website correctly, we recommend using Firefox. We also support Internet Explorer 10 and above (for Windows users), or Safari (for Macintosh users).

A cookie is a small amount of data that is sent to your browser from a web site and is stored on your computer’s hard drive. If your browser’s preferences allow it (most browsers are installed with cookies enabled), each web site can send its own cookie to your browser. To protect your privacy, cookies do not store personal information but instead use anonymous unique identifiers. Each web site can only access the cookie they have sent to your hard drive, not the cookies sent by other web sites.

You need to enable cookies on your browser to enjoy all the shopping features at UGABS.com. Cookies need to be enabled on your browser so you can add products to your shopping cart and to access your UGABS.com account information. If you share your computer with others and you do not want them to have access to your account information, be sure to log out before leaving your computer unattended. You can log out by clicking on “My Account” link at the top of the page. Then locate the “Logout” link at the top right, and click on it.For more information about how UGABS.com uses cookies, see our privacy policy.

Unfortunately we are unable to combine multiple orders or add additional items to an order once it has been placed. We are only able to cancel orders and/or cancel selected item(s) before the order has shipped and you must call to cancel your order. Once an order is canceled, it may take up to 24 hours before you are able to place a new order for the same items. Please note, if you cancel your order, you run the risk that your selected merchandise will be out of stock.

Please contact our Customer Loyalty Team at 1-(800) 997-4880 6AM – 9PM CST immediately if you need to change the shipping address on your order. Due to security reasons, we cannot change addresses over email or social media.

Please be advised that some orders are shipped very soon after order placement and it will not always be possible to make changes to the shipping address.

To cancel your order online, log in to My Account and click on the Order Number that has items you want to cancel. (The status must say Submitted or Processing to be eligible for online cancellation.) Check the items in your order you’d like to cancel then click ‘Cancel Checked Items’. On the next screen, select a reason why you want to cancel the item(s) and click the ‘Submit Cancellation’ button. If your order was eligible for cancellation, the next screen will say: “Thanks! Your cancellation request has been successfully processed!”

Contact our Customer Loyalty Team at 1 800) 997-4880 6AM – 9PM CST immediately if you need assistance cancelling an order. Due to security reasons, we cannot cancel orders over social media. Please be advised that some orders are shipped very soon after order placement and it will not always be possible to cancel the order.

The selection on our site is live and reflects what is in stock at that moment. Placing an item in your shopping cart does not guarantee your right to purchase that item. Until you have completed the checkout process, another customer may purchase the item even if it is in your cart. If that happens, you will receive a message on the shopping cart page informing you that the item is no longer available and that you should remove it from your cart.

Your shopping cart will not secure sale prices for you. If you place an item in your cart at a sale price, the price will change once the sale has expired. We recommend that if you see something you like, place your orders as soon as possible!

Yes, UGABS.com is an authorized online retailer of all brands sold on our site, and we only sell original merchandise (no knock-offs or fakes here!). For a full list of brands that we carry, please visit our Brands page.

Never — we only buy first-quality. All of our merchandise comes directly to us from the brand manufacturers or one of their authorized dealers. We stand behind all of our merchandise, so please contact us in the event you feel something you received has a manufacturer’s defect.

To unsubscribe from the UGABS.com mailing list, please click here.

Please double check that your full name, billing address and phone number is associated with the credit card you’re trying to use. Also check that the credit card number and expiration date on your card matches what is entered. Please be aware that we currently accept Visa, MasterCard, Discover, and American Express for credit card payment.

Sometimes your financial institution may place a temporary security hold on your card to ensure it is really you trying to make the purchase. This is especially common if you don’t order online very often, if you’ve placed several online orders in a short amount of time, or if your card is very new. We recommend calling your bank to let them know you’re trying to place an order so they can confirm your identity and clear your card for use again. In any case, since these error messages tend to come from your bank’s servers and not from our site, we recommend calling your bank first for further information if you have received an authorization error.

If you need help with your order please feel free to email us or call the UGABS.com Customer Loyalty Team at 1-80/) 997-4880 from 6AM – 9PM CST. (Email Note: We advise a 24 to 48 hour turnaround time on emails. When sending an email, please make sure you are emailing from the address on your 6pm account or we will be unable to assist in a timely manner.)

Every day UGABS.com offers special savings on all of the best brand names. You can get your guilt-free daily fix for less at UGABS.com vs. your local department store. Sign up for Email, follow us @realugabs on Twitter, friend us on Facebook, and check back regularly for special coupon codes and promotions.

At this time orders may only be shipped to U.S. States, Territories and Canada. Please keep in mind that using third-party shipping services is at your own risk.

Please contact us immediately via phone, 1-800-997-4880 6AM – 9PM CST or email cs@ugabs.com before you start the return process.

We do not price match competitors of UGABS.com.

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